By Appointment Direct Online Help Name: Company: Issue Description: Please fill out the fields above and click the button to proceed. Issue description can be one or two words like: Printer not working, can’t get email, etc. Live Remote Assistance: Do you need a quick solution to a technical problem? With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution. Just use the above fill in the blank form to get started. Or click here for more detailed information.